Your Privacy Is Our Responsibility
Every piece of your personal information on the 88sb platform is protected with SSL encryption. This policy provides a full description of how we collect, use, and keep your data secure.
1 Introduction & Scope
This Privacy Policy ("Policy") applies to the 88sb website and all associated services. When you visit the 88sb website, open an account, or use any of our services, the terms of this Policy apply to you.
We believe that data privacy is a fundamental right of every user. That is why 88sb follows strict security practices and stores your personal information with the utmost care. Please note that by continuing to use our services, you are considered to have agreed to all the terms of this Policy.
Important: This Policy has been updated most recently, and we will post a notice on the website if it changes. Registered users will be notified by email for significant changes.
2 What Information We Collect
88sb collects various types of information, which fall into two main categories — information you provide directly and information collected automatically.
2.1 Information You Provide Directly
Information you provide when registering an account and using our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (national ID card or passport — where applicable)
- Payment information (bKash, Nagad, or Rocket number)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser details and operating system
- Time of visit, pages viewed, and click history on the website
- Login time and session duration
- Information obtained from cookies and similar tracking technologies
2.3 Transaction Information
Details of every financial transaction you make — deposits, withdrawals, bonus usage, and betting activity — are stored securely. This information is used to prevent financial fraud and ensure responsible gaming.
3 How We Use Your Information
88sb uses your information only for specific and legitimate purposes. The main reasons for our use of information are set out in detail below:
3.1 Service Operations & Improvement
- Creating and managing accounts
- Processing transactions and confirming deposits and withdrawals
- Resolving technical issues on the platform
- Developing new features and services
3.2 Security & Verification
- Verifying user identity and age (services are available only to those aged 21 and above)
- Preventing fraud, money laundering, and other illegal activities
- Ensuring account security
- Detecting and investigating suspicious activity
3.3 Customer Support
- Providing assistance via live chat and email
- Sending account-related notifications
- Resolving your complaints and queries
3.4 Responsible Gaming
We analyze your play patterns to ensure responsible gaming. If any user shows signs of problematic gambling, we actively provide support. Visit our Responsible Gaming page to learn more.
Assurance: 88sb never sells your personal information to third parties or transfers it for profit.
4 Sharing Information with Third Parties
88sb shares information with third parties only in limited and necessary circumstances. Your information is not shared with anyone except in the following cases:
4.1 Payment Processors
To complete transactions, we work with mobile banking services such as bKash, Nagad, and Rocket. Only the information required for processing the transaction is shared with them. These third-party organizations have their own privacy policies.
4.2 Legal Obligations
If providing information is legally required as part of a court order, a lawful demand from an investigating authority, or a legal process, 88sb is obligated to provide the relevant information.
4.3 Technology & Service Partners
We work with trusted technology partners to operate the platform (such as server hosting and software development). These partners may only use the information for their designated tasks and are contractually bound to uphold our privacy standards.
4.4 Business Transfers
If a business merger or acquisition ever becomes necessary, the relevant parties will be required to maintain the same standards as this Policy. Users will be notified in advance.
5 Cookies & Tracking Technologies
Cookies and similar technologies are used on the 88sb website. Cookies are small data files stored in your browser that help improve your browsing experience.
5.1 Essential Cookies
These are required for the core functionality of the website. These cookies are always active to maintain login sessions, carry out security checks, and run core services.
5.2 Performance Cookies
Used to analyze website traffic and monitor performance. This information is completely anonymous.
5.3 Functional Cookies
Help remember your preferences, such as language selection, display settings, and personalized experience.
You can control or delete cookies from your browser settings. However, disabling certain essential cookies may limit some features of the website.
6 Data Security Measures
88sb applies industry-leading security measures to protect your information. Our security framework is described below:
6.1 Encryption
- SSL/TLS Encryption: All communication between the website and the user is protected by SSL encryption
- Data Encryption: Stored sensitive information is kept in encrypted form
- Payment Security: Financial transaction data is protected by an additional layer of security
6.2 Access Controls
- Only authorized staff can access personal information, and only to a limited extent
- All staff are trained on the privacy policy and bound by confidentiality agreements
- Access logs for data are reviewed regularly
6.3 Regular Audits
Our security systems undergo regular internal and external audits. Any vulnerabilities are identified and resolved promptly.
6.4 Response to a Data Breach
Should a data security incident occur, we will notify affected users as quickly as possible and take immediate steps to mitigate the incident.
7 Data Retention Period
88sb does not retain information beyond what is necessary. The retention periods for different types of information are described below:
- Account Information: For as long as the account is active and for a set period after it is closed
- Financial Transaction Data: Retained for the long term in accordance with legal obligations
- Communication History: For as long as necessary for support purposes
- Log Data: For a defined period based on technical requirements
Once the retention period ends, information is securely deleted or anonymized.
8 Your Rights
As a user of 88sb, you have certain important rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we have collected about you. After verification, we will provide you with a summary of your information.
8.2 Right to Rectification
If any of your information is incorrect or incomplete, you can correct it through account settings or by contacting support.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
You may object to or withdraw consent for marketing communications at any time. Notification preferences can be changed from account settings.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact us at [email protected]. We will process valid requests in a timely manner.
9 Privacy Protection for Minors
88sb services are for those aged 21 and above only. We do not knowingly collect any personal information from minors.
An age verification process is in place at registration. If we become aware that a minor's information has been collected inadvertently, we will delete that information immediately and close the associated account.
If a parent or guardian believes their child has opened an account on our platform, please contact us at [email protected].
10 International Data Transfers
For technical reasons, some information may be stored or processed on servers in other countries. In such cases, we ensure that:
- A proper legal basis exists for the data transfer
- The data protection standards in the destination country or organization are adequate
- Protection of the data is ensured through contractual obligations
88sb does not transfer your information to any location where adequate protection measures are not in place.
11 Changes to This Policy
88sb may update this Privacy Policy from time to time. When changes are made:
- A notice will be published on the website
- Registered users will be notified by email for significant changes
- The date of the most recent update will be noted at the top of the Policy
Continuing to use our services after a change is made will be considered your agreement to the updated Policy. We therefore recommend reviewing this page regularly.
Have Questions About Privacy?
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our support team is available 24/7 to assist in both Bengali and English.
[email protected]You can also find answers to common questions on our FAQ page. For rules on financial transactions and account-related matters, please read our Terms & Conditions.